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Endocrine Direct Care Physicians
635 N Maitland Ave
Maitland, FL 32751
Frequently asked questions
An endocrinologist is a physician who completed 4 years of medical school, 3 years of Internal Medicine training, and an extra 2 years of Endocrinology training. They manage multiple medical conditions, such as diabetes, thyroid disorders, adrenal disorders, pituitary disorders, osteoporosis, and others. (See Conditions We Treat)
Direct Care differs from Concierge Medicine in that we do not bill insurance, and you cannot submit claims for services. Instead, you pay either a membership fee or a fee-for-service.
In Concierge Medicine, patients pay a substantial annual retainer fee, and insurance is billed for services. (See Plans and Pricing)
A much smaller patient panel allows for more time spent with your physician. In the Traditional Care model, we could have more than 3,000 patients per physician. In the Direct Care model, we would limit this number to approximately 300 patients per physician.
Quicker communication with your medical team.
Prompt Appointments/Scheduling.
In-depth, unrushed visits with your doctor.
No copays.
No unexpected bills.
Less wait times.
Option to choose telehealth or in-person appointments
Membership Benefits
Memberships are paid quarterly or monthly with auto-pay.
There is a minimum of a 3-month commitment.
For cancellations, we request that you give us at least a 30 days' notice prior to your next quarterly payment to avoid further charges.
Payments are not prorated.
No, we do not accept insurance. However, we recommend keeping insurance for other medical expenses like prescriptions, imaging tests, lab tests, and appointments with other doctors.
No, insurance is not required for a consultation. However, we encourage patients to have insurance for other medical expenses like prescriptions, diagnostic imaging tests, lab tests, and appointments with other doctors.
Yes. As part of our care, we provide orders for prescriptions, imaging, and lab tests that will be done at a facility approved by your insurance. For our members, we provide some discounted labs and imaging studies that do not require insurance.
HSA accounts can vary, so please check with your HSA provider to confirm if our services are covered.
Yes, we strongly recommend having a primary doctor since we do not provide primary care services.
For our Medicare patients, we initially intended to be a non-participating provider. However, due to Medicare limitations, we were not able to accomplish this. Traditional Medicare patients are still able to participate in our Direct Care Model.
Given that we opted out of Medicare, they will not reimburse for our office visits. Fortunately, you would still be able to use Traditional Medicare benefits for medication prescriptions, imaging tests, laboratory services, and Durable Medical Equipment (e.g. insulin pump, CGM, meters, test strips, and other supplies). This may not be true for Medicare Advantage plans. We strongly encourage patients to check coverage with their Medicare Advantage provider.
For more information, visit https://www.medicare.gov/basics/costs/medicare-costs/provider-accept-Medicare.
We work to make access simple and timely. In many cases, you can be seen within a week, depending on availability and your clinical needs.
Please bring a list of your current medications and supplements, any recent lab results or imaging reports, and your questions or concerns. If you have seen other specialists, records from those visits can also be helpful.
Yes, we offer telehealth when appropriate. Some visits are best done in person, and others can be handled by video. We will help you choose the right option for your care.
We treat a range of endocrine conditions, including diabetes, thyroid disorders, adrenal and pituitary problems, osteoporosis, and other hormone-related concerns. If you are unsure whether we can help, please reach out and ask.
Yes, telehealth may be available for some follow-up visits when it is appropriate for your care. Please contact our office to see whether a virtual visit is a good fit for you.
No, you do not need a referral to schedule with us. You can contact our office directly to get started.
We offer direct specialty care with clear pricing. Depending on the visit, you may pay through a membership or fee-for-service model. Please contact our office if you would like to review your options before scheduling.
At your first visit, we review your health history, current medications, symptoms, and goals. We then discuss the next steps and build a care plan that fits your needs. We separate one hour for you to talk to the endocrinologist .
Yes. We take a personalized approach to type 2 diabetes care. We work with you on nutrition, movement, weight management, and medication adjustments when needed. We focus on steady progress and regular follow-up so you know what to do next.
Yes. A second opinion can be helpful when you want a clearer plan or more time to talk through your options. We will review your history, current treatment, and test results, then discuss next steps with you.
Yes. We evaluate and treat a range of endocrine concerns, including thyroid disorders, adrenal conditions, pituitary disorders, osteoporosis, and diabetes. If you are not sure whether your concern is endocrine-related, contact us and we can help you decide.
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